Business Name: Vintage Arcade Sales
Website: www.vintagearcadesales.shop
Order Processing Time
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed the following business day.
- A confirmation email with tracking details will be sent once your order is shipped.
Shipping Information
- We currently ship throughout the United States and select international locations.
- Shipping rates and options are displayed during checkout.
- Estimated U.S. delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Delivery times are estimates and may vary based on carrier delays or destination.
Lost or Delayed Packages
- Please contact us at [your email] if your order appears delayed or missing.
- We are not responsible for delays caused by the shipping carrier or international customs.
Returns and Refunds
Because we specialize in vintage and pre-owned items, returns are limited.
Return Eligibility
Returns are only accepted if:
- The item is significantly misrepresented in the product listing.
- The item arrives damaged in transit.
Return Request Window
- You must contact us within 7 days of receiving the item to request a return.
Non-Returnable Items
- Final sale items or items clearly marked “as-is”
- Items damaged by customer handling
- Modified or altered products
Return Process
- Email [your email] with your order number, a description of the issue, and photos if applicable.
- If your return is approved, you will receive instructions.
- Return shipping costs are the customer’s responsibility unless the return is due to our error.
Refunds
- Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item.